Help and support services for the Chattogram Maa-O-Shishu Hospital (CMOSH) E-library are designed to provide seamless technical and academic assistance. Our dedicated team ensures that students and faculty members can navigate our digital resources effectively. Whether you need help accessing international databases or troubleshooting account issues, we are here to support your medical research journey.
+ Access Support
- ✅ Assistance with logging into automated library management software.
- ✅ Guidance on remote access for premium databases like PubMed and HINARI.
- ✅ Technical help for downloading e-journals and high-resolution medical monographs.
- ✅ Support for password recovery and multi-device authentication setup.
- ✅ Troubleshooting connectivity issues within the air-conditioned reading areas.
+ Physical Help Desk
For immediate in-person assistance, please visit our help desk situated on the 7th floor of the college hospital building,
A block Room No: 800,
Our staff is available during regular library hours to assist with book lending and printing services.
+ Support Hours
Saturday - Thursday:
Technical Support: 09:00 AM to 05:00 PM.
General Inquiries: 08:00 AM to 08:30 PM.
+ Holiday Availability
Physical support is unavailable on Friday and Govt. Holidays. However, automated online portal access remains active 24/7 for digital resource browsing.
+ Research Assistance
The Medical Education Unit (MEU) is integrated with the library to help users conduct systematic reviews and data searches. Our team ensures that all digital collections are duly classified and that users find the latest editions of relevant textbooks across all medical disciplines.
+ Contact Information
To report technical bugs or suggest new titles for our collection, please contact the library administrator. Users must obey the library's digital usage policy to maintain their membership and access privileges.
